Can I charge my phone with the case on using with magsafe power bank?

Yes. For the optimal connection and charging,please use a magnetic case designed for wireless charging that is 3mm or thinner.Standard, non-magnetic cases can block the connection.

Is it normal for the power bank to get hot?

Yes,slight warmth during charging or use is normal,especially during fast charging.If the power bank becomes unusually warm,unplugit and allow it to cool before continuing.

Why my power bank provide fewer charges than expect?

Usually an external battery could supply 60%-70% power to other devices.Approximately 30-40% of the battery capacity is lost in circuit heat and voltage conversions.So a fully charged 10000mAh power bank can offer 6000-7000 mAh to your devices.

Can I bring it on a plane?

Yes.This 10000mAh power bank is under 100Wh,so it meets TSA carry-on guidelines for portable chargers.Please keep it in your carry-on bag,not checked luggage.

What should I do if the power bank stops working properly?

This power bank comes with 1 years of service assistance.If you encounter any problems,please let us know.We are fully committed to serving you with our best efforts.

Product description

In 2019, our engineer Luna was stuck in traffic with a dead phone and a dead power bank. That moment of panic became our mission: pack a day’s power into something thinner than a chocolate bar. We’re now testing lithium-titanate nanowires and aerospace-grade shells to make it real—so the next time life calls, you’re already charged.Charge on. Life is waiting.

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